Services
Spare Part
We are committed to providing high-quality spare parts sourced directly from official manufacturers, ensuring that every component we supply is 100% original and meets the specifications requested by our clients. This guarantees optimal performance and a longer lifespan for your elevator systems.
In addition, we offer a wide range of customizable elevator interior options to suit the aesthetic and functional needs of your project. From materials to design, we ensure that every interior element adds value in terms of comfort, safety, and luxurious appearance. Through this service, we strive to deliver comprehensive solutions for all your vertical transportation needs.
Maintenance
We take pride in maintaining over 1,000 elevator units, encompassing both the brands we carry and the units we have installed. With this extensive experience, we ensure that every elevator under our care receives top-notch maintenance in line with industry standards.
Our maintenance services are designed to preserve optimal performance and extend the lifespan of your units. Our experienced technicians are always ready to provide meticulous attention to every detail, from routine inspections to in-depth repairs. Reliability, safety, and comfort are our top priorities in every maintenance task we undertake.
1. MAINTENANCE RATIO
85%
2. Response Time
Calculation: Time in – Time Call Back
Response Time target: 2 hour
Actual Average time to response:
1:38:41
- Start from customer calling to the technician arrive on site.
- Based on 25km from branch office to site
3. Breakdown Time
Calculation: Time out – Time Call Back
Response Time target: 24 hour
Actual Average time to handling:
6:38:39
- Start technician arrive to unit are function
- Without requirement of sparepart replacement
